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Contact

We’re here to help with any questions you may have!
Our jewelry specialists are available 24/7.

Inquiries

In Store Hours :
Monday – Friday 9am to 7pm 

Except for China public holidays

Online Orders :
Open for trading 24 hours, 7 days a week

Call Us

+852-6079-1959

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Popular Questions

About Our Mission

Payment information is processed securely by paypal. No card details are transferred to or held by Sroanchdi Jewels. All transactions take place via connections secured with the latest industry standard security protocols.

As soon as the store has registered your cancellation or your return, the refund will be processed within 7 business days.

We accpect the following paymemt cards:Visa,VisaDebit,Solo,Maestro,MasterCard and American Express.You can also pay with Paypal.Please note we do not store credit card details nor do we share customer details with any 3nd parties.

If you would like to return your purchase when the goods is delivery. please note that the refund will be processed excluding a small handling fee of $2.99 (this takes into account the postage, packaging and insurance involved in getting your item sent out to you*). For example if you paid $52 for your purchase you will receive a refund amount of $28.International customers and customers who paid a shipping fee will be not refunded the full amount .

Standard orders are subject to a 1-3day processing time (unless you have selected a nominated delivery service). Once your order has been dispatched you will be sent an email which contains your tracking number. You can also track your order here.

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